FAQs

General Information

What is home health care?

Home health care includes medical and non-medical services provided in the comfort of a patient’s home. MRLM Home Healthcare offers skilled nursing, therapy, and personal support to help individuals recover from surgery, manage chronic conditions, or age in place.

Who qualifies for home health care services?

Generally, individuals who are homebound and need skilled medical care or assistance with daily activities may qualify. MRLM Home Healthcare conducts an initial assessment to determine eligibility.

What areas do you serve?

MRLM Home Healthcare serves The greater Indianapolis area and its surrounding counties. Please contact us to confirm if we serve your location.

Are your services available 24/7?

Yes, our team is available 24/7 to provide care or respond to urgent needs, depending on the level of service required.

Services Offered

What types of home health care services do you provide?

MRLM Home Healthcare offers skilled nursing, post-op and would care, personal care assistance, along with medical social work.

Do you offer specialized care for conditions like Alzheimer’s or Parkinson’s?

Yes, we provide specialized care plans tailored for individuals with chronic conditions such as Alzheimer’s, Parkinson’s, diabetes, and more.

Can I customize a care plan to meet specific needs?

Absolutely. MRLM Home Healthcare creates individualized care plans based on medical needs, lifestyle, and family preferences.

Staff & Caregivers

Are your caregivers licensed and insured?

Yes. All MRLM Home Healthcare professionals are fully licensed, trained, and insured to meet state and federal regulations.

How do you screen your caregivers?

We conduct thorough background checks, verify credentials, and ensure each caregiver is compassionate, qualified, and reliable.

Can I meet the caregiver before services begin?

Yes, we encourage an introductory meeting so you or your loved one can feel comfortable with the assigned caregiver.

What happens if my caregiver is sick or unavailable?

If a caregiver is unavailable, MRLM Home Healthcare will promptly arrange for a qualified replacement to ensure continuity of care.

Cost & Insurance

How much do your services cost?

Costs vary depending on the type and frequency of care. We provide a clear estimate during your initial consultation.

Do you accept Medicare, Medicaid, or private insurance?

Yes. MRLM Home Healthcare accepts Medicare, Medicaid, and many private insurance plans. We can help verify your coverage.

Are there any out-of-pocket expenses?

Depending on your insurance plan, there may be co-pays or services not covered. We’ll explain any potential costs up front.

Can I get a cost estimate before starting services?

Yes. A detailed cost estimate is provided after your assessment and once we confirm your insurance coverage.

Getting Started

How do I arrange for home health care services?

You can call us directly or have your doctor send a referral. Our care coordinator will schedule an in-home assessment.

How quickly can services begin after the initial assessment?

In most cases, services can begin within 24 to 48 hours after the initial assessment, depending on your needs.

What should I expect during the first home visit?

A nurse or care manager will evaluate your health, review medications, discuss your goals, and develop a personalized care plan.

Privacy & Safety

How do you ensure client privacy and confidentiality?

MRLM Home Healthcare complies with HIPAA and other privacy laws. All personal and medical information is kept strictly confidential.

What measures are in place to ensure patient safety at home?

We conduct regular safety checks, train caregivers in best practices, and use care plans designed to minimize fall risks and health complications.